FAQ
Find Your Answer?
–General Product Questions–
We offer a comprehensive range of fluid control products including peristaltic pumps, fluid connectors, plastic fittings Luer adapters, tubing, valves, and complete fluid handling systems. Our products are designed for laboratory, industrial, medical, and research applications requiring precise fluid control.
Our fluid connectors are primarily manufactured from high-quality polypropylene (PP), polycarbonate (PC), PTFE OR PEEK materials. These materials offer excellent chemical resistance, durability, and are suitable for various applications including those food-grade or medical-grade components.
Yes, our fluid control products are designed to be compatible with standard
laboratory equipment. Our Luer connectors follow international standards
for medical and laboratory connections, while our barbed fittings are available in standard sizes ranging from 1.6mm to 12mm to fit common tubing dimensions.
Peristaltic pumps use rotating rollers to compress flexible tubing, creating a
pumping action without the fluid contacting any moving parts. This design provides several advantages: the fluid only contacts the tubing (not the pump mechanism), they're self-priming, can run dry without damage, handle viscous fluids well, and provide precise dosing capabilities.
–Technical Specifications–
Our peristaltic pumps cover a wide range of flow rates, from microliters per minute for precision laboratory applications to several liters per minute for industrial processes. For example, our BF400HMC series offers flow rates from 0.006-380ml/min, while larger industrial models can achieve flow rates up to 10L/min.
Our standard polypropylene connectors are rated for pressures up to 30 PSI (2bar),
Our standard polyproyylene (PP) fittings operate safely between 0°C and 80℃(32°F to 176°F). Our polycarbonate (PC)fittings can handle temperatures from -40°C to 121C (-40°F to 250°F).For higher temperature applications, our PEEK fittings can withstand temperatures up to 250°C (482°F).
Chemical resistance depends on the material. Our polypropylene products
offer excellent resistance to many acids bases, and aqueous solutions.
Polycarbonate provides good optical clarity but has limited chemical
compatibility. PEEK offers superior chemical resistance across a wide
spectrum. We recommend consulting our chemical compatibility chart for specific
applications.
–Ordering and Customization–
Yes, we specialize in custom fluid control solutions. Whether need specific configurations, materrals, or complete systems designed for your application, our engineering team can work with you to develop tailored solutions. Please use our RFQ (Request For Quote) form to submit your custom requirements.
MOQs vary by product type. Standard catalog items typically have low MOQs (often as low as 5-10 pieces), while custom products may require higher minimum quantities. Volume discounts are available for larger orders. Please contact our sales team for specific MOQ
Yes, we offer samples for evaluation purposes to qualified businesses and research institutions. Sample requests are reviewed on a case-by-case basis considering factors such as application requirements and potential order volume. Please contact our sales team to discuss your sampling need.
Lead times for custom orders typically range from 2-6 weeks, depending on complexity, quantity, and current production schedules. Standard catalog items are usually shipped within 1 weeks. For urgent requirements, please contact us to discuss expedited options.
–Shipping and International Orders–
Yes, we ship to customers worldwide. We have experience with international logistics and can arrange shipping via air freight, sea freight, or express courier services depending on your timeline and budget requirements.
We offer several shipping options including standard air freight, express courier services (DHL, FedEx, UPS), and sea freight for larger orders. The best method depends on your location, order size, timeline, and budget. Our logistics team can recommend the most suitable option.
Shipping costs are calculated based on package weight, dimensions, destination country, shipping method, and any special handling requirements. For accurate shipping quotes, please add items to your cart or contact our sales team with your specific requirements
We provide all necessary documentation for customs clearance, including commercial invoices, packing lists, and certificates of origin when required. While the customer is typically responsible for import duties and taxes, we can arrange door-to-door delivery services that include customs clearance for your convenience.
–Technical Support and Quality Assurance–
Our manufacturing processes comply with ISO 9001:2015 quality management standards. Many of our products also meet specific industry certifications such as FDA compliance for food-grade applications, RoHS certification for environmental standards, and USP Class VIl for medical applications where applicable.
Yes, we offer comprehensive technical support for all our products. Our team of fluid control specialists can assist with product selection, installation guidance, troubleshooting, and application-specific questions. Technical support is available via email, phone, or video conference.
We offer a standard 12-month warranty against manufacturing defects for all our products (do not include tubing and fittings) . Extended warranty options are available for selected product lines.
For complex systems or large installations, we can arrange for technical specialists to provide on-site or remote installation assistance and training. These services are quoted separately based on scope and requirements. Please contact our technical sales team to discuss your specific needs
Please report any damaged or defective products within 7 days of receipt by contacting our customer service team.Include your order number, product details, and photos of the damage or defect. We will promptly arrange for replacement, repair, or refund depending on the situation
15+ Years
Professional manufacturing expertise.
13M+ Parts
We have completed our task.
2600+ Clients
Globalization
99.9%
Client satisfaction is our top priority.
Premium Fluid Equipment Solutions Precision, Efficiency, Trust
We deliver high-quality, cost-effective fluid equipment with professional services and 24/7 support to enhance global operations.
Precision Services
Delivering precision testing and optimization for fluid equipment to ensure zero-performance deviation.
High-Quality Standards
Our fluid equipment is made with premium materials and advanced technology, meeting global industry standards.
Competitive Pricing
We provide reliable fluid equipment at cost-effective prices, helping customers save without compromising quality.
Fast Delivery Time
With efficient supply chain management, we ensure fast delivery of fluid equipment to minimize downtime.
Partnership Opportunities
We welcome global partners to explore the fluid equipment market together for mutual success.
Professional 24/7 Support
Our technical team offers round-the-clock support to ensure seamless operation of your fluid equipment.
Request a Precise Project Quote from Our Experts
We guarantee a prompt and precise quotation within six hours, irrespective of the complexity and materials involved in your project.
